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With proper care, silicone dolls can last over 10 years. TPE dolls typically last 3–5 years depending on maintenance.
Every doll includes:
Yes, a slight smell is normal due to the sealing and material process. It will fade over time with proper cleaning and ventilation.
Silicone dolls are firmer, more durable, and resistant to high temperatures. They don’t leak oil and have a longer lifespan. TPE dolls are softer and feel more lifelike but require regular maintenance like oiling.
Absolutely. Our dolls are made from high-quality TPE or silicone that is non-toxic, hypoallergenic, and skin-friendly. All manufacturing facilities are regularly tested for safety.
If you didn’t receive all items, contact our support team right away. We will verify your shipment and arrange to send the missing parts.
Yes. Once the cancellation is approved, your refund will be processed within 1–3 business days and returned to your original payment method.
If your product has quality issues, contact our after-sales team with detailed information and photos. We will resolve the issue promptly.
Please contact our customer service immediately and provide photos of the item you received. We’ll communicate with the factory and arrange the correct replacement or another appropriate solution.
Yes, we offer free ocean shipping to the USA, Europe, Canada, and most other countries. However, some countries (like the UK) may require import tax payments.